EGC - Terms and Conditions

IRTH GIFT CARD TERMS AND CONDITIONS

1. The IRTH E-Gift Card (“Gift Card”) can only be redeemed once and must be used for a single transaction. The entire amount must be utilized in one go.
2. The Gift Card cannot be reloaded or topped up once the value is exhausted.
3. The Gift Card is activated upon receipt of payment and is valid for a period of one (1) year from the date of activation.
4. The Gift Card cannot be used to purchase other gift cards or for cash redemption.
5. The Gift Card cannot be transferred, re-sold, or redeemed for unauthorized commercial purposes.
6. No returns or exchanges are allowed for purchased Gift Cards.
7. Multiple Gift Cards can be combined and redeemed in a single order.
8. The Gift Card can be redeemed at IRTH stores or online at www.irth.in. If the total bill amount exceeds the card value, the balance must be paid by the customer using other acceptable payment methods.
9. In the event of order cancellation, the amount redeemed from the Gift Card will be refunded back to the same Gift Card. Refunds to other payment methods or cashback accounts will not be permitted.
10. Refunds will be processed as per the timelines stipulated under applicable consumer protection laws.
11. Customers are responsible for the safety and security of their Gift Card. IRTH will not be liable for lost, stolen, or unauthorized use of the Gift Card.
12. IRTH reserves the right to modify these terms and conditions, including extending, withdrawing, or discontinuing the Gift Card scheme, without prior notice, at its sole discretion.
13. IRTH reserves the right to deactivate or cancel any Gift Card if fraudulent activity is suspected.
14. For any issues or concerns, customers can contact IRTH’s customer care at 07942569847.
15. The customer agrees to indemnify and hold harmless IRTH, its directors, employees, officers and agents from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with the misuse of the Gift Card, breach of these terms and conditions, or violation of any applicable laws or regulations.
16. Any disputes arising in connection with the Gift Card will be subject to the exclusive jurisdiction of the courts in Bangalore, India.
17. IRTH shall not be held liable for any failure or delay in fulfilling its obligations under these terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, acts of terrorism, or government restrictions.
18. These terms and conditions constitute the entire agreement between the customer and IRTH regarding the use of the Gift Card and supersede any prior agreements or understandings.