Orders once placed can only be cancelled prior to shipment. Refer to Cancellation Policy
Yes, it is possible to return the unused product and order for a replacement. Please refer to the Return Policy for details.
Please note that returns/replacements are not applicable for International Orders. Although there are few exceptions. To know further about it kindly refer to the International Order section of Return Policy
You can call us on 07942569847 and write to [email protected] to report the incident and cancel the order. If you want to return the product, please do not use it. We will arrange for the pick-up of the unused wrong item from the provided address through our logistic partner and arrange for the refund. For more details, refer to the Return Policy section.
For international orders, please check the International Order section under Return Policy.
In the unlikely event of the delivered product been damaged, you
can return
the
unused product in its original packaging along with the invoice for a refund. We
will
arrange for a
pickup from the provided address through our logistics partner. Please refer
to Return policy section for
details.
Call us on 07942569847 or write to
[email protected] within 7 days
of receipt of
the
product to report the incident.
For international orders, please check the International Order section under Return Policy .
You can return the unused product in its original packaging along
with the
invoice
for a refund. We will arrange for a pickup from the provided address through our
logistics
partner.
Please refer to Return policy section for details. We shall process the refund
only after
the
receipt of the unused product in its original packaging along with its original
tags and
invoice,
failing which refund may not be possible. Please refer to Return
policy for details.
For International Orders, please check the International Order section under Return policy.
We at Titan Company Limited will arrange for the return shipment to be collected and you do not need to make any payment for the courier.
For International Orders, please check the International Order section under Return policy.
The order can be returned within 7 days from the date you
received the product. Please contact the customer care on 07942569847 or email
us at
[email protected] . The
contact details of our logistic partner will
be shared with you. Please follow the steps mentioned below:
a) Fill the ‘Return Form’ which you must have received with the
product or
download the
Return Form from www.irth.in & fill
the details
in it. To
download the "Return form" kindly Click
Here
b) Pack your order in its original packaging and
mention your
name,
order number and mobile number.
c) Enclose the original invoice,
guaranty/warranty card &
other
tag, if any.
d) Please handover the package to our logistic
partner.
e) Post inspection, only after we get a go
ahead from the QA
(quality
assurance) team the refund process will be initiated.
For International Orders, please check the International Orders section under Return policy.